Understanding Facilities Management

Overview

The objective of this course is to introduce new or junior employees to the principles and practices involved in facilities management and maintenance in the Middle East. It will also assist senior managers with overseas and local experience, as it will enable them to update their FM best practice methodologies, to understand current market trends, and to acknowledge the impact of UAE laws on the management and maintenance of joint owned property laws.

Attendees will gain valuable insight into the key areas of FM, including: strategy; governance; risk; finance; asset and maintenance management; service delivery (hard, soft, and corporate services); and contract management. In addition, delegates will learn the procedures to prepare a service charge budget. They will also familiarise themselves with government requirements and understand when joint owned property laws apply. The importance of capital expenditures and reserve fund studies will become a point of focus for attendees.

Practical application will be the key driver and motivation for this course. Delegates should be prepared for stimulating discussion and detailed analysis.

Who Should Attend

• Facilities Managers/Co-ordinators
• Operations Managers/Co-ordinators
• Building Managers/Property Owners
• Maintenance Engineers/Managers
• Building/Premises/Estate Managers
• Building/General Services Managers
• Site Managers/Co-ordinators
• LEED Designers
• Architects/Design Engineers or Managers
• Manufacturing Site/Plant Managers
• (MEP) Contractors and Consultants
• Quality Managers
• Security Professionals
• (Physical) Asset Managers
• Fire Protection Buyers
• Health and Safety Officers
• Real Estate Analysts

Benefits of Attending

1. Understand the pivotal role of Facilities Management (FM) in building and operations management, customer service, and the long-term value of a property asset
2. Explore the software systems available in the marketplace for management of the facilities
3. Discuss best market practices and how to successfully document third party contracts
4. Investigate the importance of reserve funds and building condition reports
5. Discover the risks and pitfalls in managing facilities, and how to minimise them and protect your company